Does your product have any damage or defects?
Please fill out the following form to inform Alice's Garden of its damage / defects. We will contact you via email within 24 hours.
Order Nº *
Where is the order number?
First name and surname * :
Order address * :
City * :
Postal code * :
Order phone N° * :
Order email * :
Affected products * :
What is the problem? *
Tell us precisely what the defect is.
You can use (if any) the number
of the part that appears in your user guide
to explain your case.
Required * :
Photos or videos detailing the damage of each defective part.
With the help of the instruction manual, indicate the affected parts.
If it is a product damaged by the carrier, we need photos of the damaged box.
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